Our new operating model

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Why the department is moving to a new operating model

The Transformation Programme moves the department from a traditional, divisional structure to a functional structure. It is the largest change programme in the department’s history.

The department’s traditional structure, with people organised by subject matter (for example Policing, Equality), has at times in the past struggled to service effectively the depth and breadth of the responsibilities under the department’s remit.

Today’s world is globally integrated, with rapidly evolving digital technologies, a more complex international political and security environment combined with a more demanding climate of public scrutiny and accountability. This operating environment requires a new operating model that increases both agility and capacity.

In line with ERG recommendations, the work of the department has been aligned under a Civil Justice and Equality Pillar and a Criminal Justice Pillar.

In the new operating model, the work in each Pillar will be structured by functional areas - ‘what is done’, for example Policy, Service Delivery. Both pillars will be supported by central enabling functions of Corporate, Transparency and European Affairs.

The new model will create a better organisational platform for:

integrated and evidence-based policy on criminal justice and civil justice and equality
a focused and prioritised approach to legislation
respectful but demanding and consistent governance and oversight of the agencies within the department’s remit
consolidated, timely and consistent flow of information and communications both externally and internally
professionally managed operations and services across the entire department

The department has embraced the challenge and opportunities the new model will present, enabling the department to better respond to the challenges of the 21st century working world, strengthening its capability and leadership, in line with the ERG recommendations and broader Civil Service Renewal Plan.