264. Deputy James Lawless asked the Minister for Justice and Equality to examine the case of a person (details supplied) in County Kildare who is unable to receive visits from family members, who live outside the European Union, due to a refusal to grant a visa. [6345/16]


Minister for Justice and Equality (Deputy Frances Fitzgerald): I am advised by the Irish Naturalisation and Immigration Service (INIS) of my Department that the person referred to by the Deputy made a visa application in September 2014. This application was refused and an appeal of this refusal resulted in the original refusal being upheld in December, 2014.
It is of course open to the applicant to make a fresh visa application at any time. It would be advisable however that any fresh application should address the original refusal issues.
The Deputy may wish to note that queries in relation to the status of individual immigration cases may be made directly to the INIS by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response from the INIS is, in the Deputy’s view, inadequate or too long awaited .
In addition, applicants may themselves e-mail queries directly to INIS (