748. Deputy Ivana Bacik asked the Minister for Justice if her attention has been drawn to reported issues experienced by Irish residence permit applicants in completing payment for their IRP; and if she will make a statement on the matter. [52560/21]
Minister of State at the Department of Justice (Deputy James Browne): My Department is not aware of any particular difficulty encountered by our customers wishing to make payment for their Irish Residence Permit (IRP).
My officials have examined the system and confirmed that all functions appear to be operational, outside the occasional issue with submission which, upon further inspection, has been found to be a user error or a difficulty with the user’s bank.
Where an applicant is experiencing an IT issue regarding the payment of a fee for their registration they should notify the Registration Office of my Department at firstname.lastname@example.org and provide as much detail as possible.