168. Deputy Bernard J. Durkan asked the Minister for Justice and Equality the procedure to be followed in the case of a person (details supplied); and if he will make a statement on the matter. [7957/18]


Minister for Justice and Equality (Deputy Charles Flanagan): I am advised by the Irish Naturalisation and Immigration Service (INIS) of my Department that from the limited information provided on the persons concerned, it is not possible to adequately respond to the Deputy's question.
Regarding the persons concerned INIS advise that they might in the first instance consider consulting the INIS website as it contains information on all matters relating to immigration. The INIS Policy Document on Non-EEA Family Reunification is found at and may be of relevance to the circumstances of the persons concerned.
Queries in relation to the status of individual immigration cases may be made directly to INIS by e-mail using the Oireachtas Mail facility which has been established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of Parliamentary Question process. The Deputy may consider using the e-mail service except in cases where the response from INIS is, in the Deputy's view, inadequate or too long awaited.