107. Deputy Bernard J. Durkan asked the Minister for Justice and Equality if the required documentation has been received by the visa office for a person (details supplied) in County Kildare who submitted all the required documentation a number of weeks ago and paid the requisite fee; and if she will make a statement on the matter. [45528/15]
Minister for Justice and Equality (Deputy Frances Fitzgerald): I am advised by the Irish Naturalisation and Immigration Service (INIS) of my Department that on-line visa applications were made on 28 October 2015. The applications and supporting documentation have not been submitted to any of the Visa Offices or Irish Missions abroad.
The visa applications cannot be processed until the visa fee has been paid and the signed summary sheet and all the supporting documentation have been submitted to one of the Irish Embassies or Consulates in the surrounding area.
If the applicants are resident in Syria, they should submit their applications to the Honorary Consul in Damascus and it will be referred to the Irish Visa Office in Abu Dhabi. If they are unable to submit it there, they can submit their applications to one of the other Irish Embassies or Consulates in the surrounding area or directly to the Irish Visa Office in Abu Dhabi. Further information can be found on the website of the Irish Embassy in Abu Dhabi (www.embassyofireland.ae).
Guidelines on the visa application process including details of the required supporting documentation can be found on the INIS website (www.inis.gov.ie).
Queries in relation to general immigration matters may be made directly to INIS by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where a response from INIS is, in the Deputy's view, inadequate or too long awaited.
In addition, applicants may themselves e-mail queries directly to INIS (email@example.com).