Minister Flanagan launches Crime Victims Helpline’s ‘Know Your Rights’ Campaign


Trio of easily accessible resources to be available to victims


13 June 2018


The Minister for Justice and Equality, Charlie Flanagan TD, has today launched a new ‘Know Your Rights’ campaign.  The Crime Victims Helpline campaign aims to raise awareness of the new rights afforded to victims by the Criminal Justice (Victims of Crime) Act 2017.


The 'Know Your Rights' campaign includes a trio of resources that use plain English to help victims of crime, and the people who support them, to understand their new rights.  The resources consist of an information booklet, website and video and they explain the rights, particularly in areas such as the right to information and the provision of certain supports and protection.


The project was funded with support from the Dormant Accounts Fund and the Victims of Crime Office at the Department of Justice and Equality.


Speaking at the event, Minister Flanagan said, “The Crime Victims Helpline is one of the country’s main strategic victim support services and these new user friendly resources, developed using Dormant Accounts funding secured by my Department, will be a valuable source of help to all victims and those supporting them.”


The crime victims’ rights website is


The National Crime Victims Helpline can be contacted for free by calling 116 006.  Individuals can also text for support on 085 133 7711 or email




Notes for Editors


Normal Helpline opening hours:

Monday, Wednesday and Friday: 10.00 to 17.00

Tuesday and Thursday: 9.30 to 18.30

Saturday: 14.00 to 16.00

Sunday: Closed


Individuals can call the Helpline at any time outside these hours and leave a message, and the call will be returned when the Helpline re-opens.


Criminal Justice (Victims of Crime) Act 2017 

Some of the key rights which victims have under the Criminal Justice (Victims of Crime) Act 2017 include: