Minister McEntee announces the reopening of Burgh Quay Registration Office on 2 December



1 December 2020


In line with the move to Level 3 of the Government’s Resilience and Recovery Plan for Living with COVID-19, the Minister for Justice, Helen McEntee, T.D. has today announced that the immigration Registration Office in Burgh Quay, Dublin will reopen tomorrow, 2 December.


Making the announcement Minister McEntee said,


The reopening of the Public Office means that first-time registrations can be carried out again. These cannot be done online because the person needs to have their biometrics – their fingerprints – taken during the registration process. The online appointments system is open and new appointments will be added every day to meet demand.”


The online appointments system for first time registrations can be accessed at:


Minister McEntee also noted the significant improvement in waiting times for renewals of registrations in Dublin and the introduction of a further change to improve the customer experience and to speed up processing times. 


By targeting additional resources to the renewals process while the Public Office has been closed, I am pleased to say that the wait time for registration renewals has been reduced from 6-7 weeks to an average of 2-3 weeks. This is in line with normal processing times.


A concern for our customers when it comes to renewing their immigration registrations has been the need to send us their original passport for the stamping of the permission granted. From 2 December, this will no longer be required.


“The renewals process for Dublin based customers will be completed fully online by uploading a scanned colour copy of the biometrics page from your passport. Once the renewal has been successfully completed, your Irish Residence Permit (IRP) card will be sent to you by express post.


“Customers living outside of Dublin must make an appointment to attend your local Registration Office to renew your application. You will need to bring your passport with you to verify your identity but it will not be stamped. Once your application is processed, the Immigration Officer will advise you how you will receive your IRP card.


Renewals of registrations in the Dublin area are processed via the online system at: Since the online system was launched on 20 July, over 40,000 applications have been successfully processed by the Immigration Service of the Department.


Registrations outside of the Dublin area are processed by the Garda National Immigration Bureau through the Garda Station network. Contact details for these offices are available at:


Further details can be found on the Immigration Service website at along with a Frequently Asked Questions document.